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What is Error 0x800ccc0d or 0x800ccc0f?

Last modified: October 1, 2022
Estimated reading time: 1 min

What is Error 0x800ccc0d or 0x800ccc0f?

outlook error 0x800ccc0d

By reading this article, you will learn about what is Error 0x800ccc0d or 0x800ccc0f. The information in this KB article applies to:
Microsoft Office Outlook 2003, Microsoft Outlook 2002, Microsoft Outlook 2000, Microsoft Outlook Express 6 for Windows, Microsoft Outlook Express 5.5 for Windows

Symptoms of error

When you try to send and receive e-mail, you may receive one of the following error messages:

Firstly, the server could not be found. (Account:account name, POPserver:’mail’, Error Number: 0x800ccc0d).

Secondly, task ‘server name – Sending and Receiving’ reported error (0x800ccc0f): ‘The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP). The server responded:? K’

Thirdly, your server has unexpectedly terminated the connection. How did it happen? Well, the possible causes for this include server problem, network problems, or a long period of inactivity.

Account: account name, Server: ‘server name’, Protocol: POP3,Server Response: ‘+OK’,Port: 110,Secure(SSL): N0,

Error Number: 0x800ccc0f

Cause of error

This error message occurs when Outlook or Outlook Express cannot establish a connection with your e-mail server.

Workarounds

After that, to work around this problem, use one of the following methods as appropriate for your situation.

Method 1:

  • First of all, confirm That Your E-Mail Server Settings Are Correct.
  • For information about the correct settings for your e-mail server, contact your Internet service provider (ISP) or system administrator.

Method 2:

  • Secondly, you can choose to configure Firewall Software.
  • However, Configure your firewall software to grant access to the Internet for the following files:
    For Outlook Express: Msimn.exe
    For Outlook: Outlook.exe
  • By default, most e-mail clients have to have outbound access on port 110 and inbound access on port 25.

Method 3:

  • The last method is to check the Symantec Web Site for Additional Suggestions.
  • If you have the Norton antivirus e-mail feature enabled, you may have to do additional configuration. This enables you to use Outlook or Outlook Express with the Norton antivirus e-mail feature.

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